Enterprise IoT Platform Enhancements Enrich Usability, Security, and Application Breadth

Monday.com
Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• IoT platform vendor dropouts were in the news in 2023, suggesting not only consolidation but reduced demand and profitability concerns.

• While hyperscalers remain leaders, industrial stalwarts such as PTC, Software AG, and Siemens are still innovating and enhancing platforms with security, easy of use, and integration with adjacent products in their portfolios.

Over the last year, the most compelling changes in the market for enterprise IoT platforms were the dropping out of key vendors including Google Cloud IoT (in August 2023), presumably based on lack of revenues/profitability; the decommissioning of most services from SAP’s IoT PaaS offering, announced at end-2023; and IBM’s winding down of its Watson IoT platform service in December 2023, with IBM focusing instead on offering IoT capabilities via its hybrid cloud solutions and software. In addition to these dropouts of platforms, which focused on IoT application enablement, products focused on connectivity and device management, such as the Ericsson IoT Connectivity platform, changed hands, having been sold to IoT MVNO and platform vendor Aeris. Some of the other original leaders have also marginalized their IoT offerings, embedding them in vertical solutions, or combining IoT with big data and AI tools, positioning IoT primarily as a data collection enabler. Industrial stalwarts Software AG and Siemens, however, are becoming innovators in this market, with good reviews for functionality, vertical solutions, and contributions to positive ROI.

Continue reading “Enterprise IoT Platform Enhancements Enrich Usability, Security, and Application Breadth”

MWC24: IoT Providers are Navigating Market Consolidation and Uneven Growth

J. Marcus

Summary Bullets:

• IoT providers that have led the market for years continued to press forward in a more mature but still unpredictable market, navigating technology and commercial disruptions while considering new growth opportunities

• Pricing, competition, consolidation, eSIM, and trends in the key connected car space (including growth in 5G connections) were among the issues discussed in analyst briefings

Leading traditional IoT connectivity providers from the ranks of mobile network operators broke little or no news at MWC 2024 held in Barcelona, although each maintained an impressive presence in terms of exhibits, speakers, and IoT business leaders. Disruptive IoT MVNO and platform provider 1NCE did manage to draw significant attention from its booth near the food trucks, launching a unique offer for emerging high data requirements use cases priced simply at EUR5 per gigabyte. 1NCE has been offering prepaid low bandwidth services (ten years for $10) for use cases such as smart metering, street lighting, and asset tracking for several years. Now it has innovated again, offerings speeds of up to 25 Mbps for video surveillance and industrial monitoring requirements using its flat rate pricing for data usage.

Continue reading “MWC24: IoT Providers are Navigating Market Consolidation and Uneven Growth”

Fewer ITSP Announcements on IoT Services in H2 2023 Doesn’t Mean IoT is No Longer Important

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• In H2 2023, there were fewer public announcements of new services leveraging IoT from ITSPs than in previous periods.

• IoT is not new (or as exciting as AI) and so is not frequently featured in press releases these days. However, as 5G/5G SA, FWA, private networks and IoT-enabled sustainability use cases were positive enablers of IoT momentum in 2023, IoT remains important to both mobile operators and ITSPs.

IT Service Provider IoT Announcements in 2023

December 2023: Accenture and Mujin established Accenture Alpha Automation, a JV for the manufacturing and logistics industries. It will help companies automate management infrastructure with solutions that combine data from manufacturing and logistics operations with management data. The JV is owned 70% by Accenture and 30% by Mujin.
Continue reading “Fewer ITSP Announcements on IoT Services in H2 2023 Doesn’t Mean IoT is No Longer Important”

Partner or Do – a Telco Technology Dilemma

R. Pritchard

Summary Bullets:

• Vodafone has partnered Microsoft for generative AI (GenAI) and to scale its soon-to-be standalone IoT business with the goal of targeting over 300 million business and consumer customers.

• Telcos need to make difficult decisions over what they need to keep in-house as market differentiators and where they need to partner for best-of-breed solutions.

On January 16, 2024, Vodafone and Microsoft announced a 10-year strategic partnership “to bring generative AI, digital services, and the cloud to more than 300 million businesses and consumers” across Vodafone’s footprint in Europe and Africa. Vodafone is to invest $1.5 billion over that period in cloud and customer-focused AI services in conjunction with Microsoft, with Microsoft returning the favor by using Vodafone’s fixed and mobile connectivity services. Microsoft also intends to invest in Vodafone’s managed IoT connectivity platform as it becomes a standalone business by April 2024 (for more details, please see: Vodafone’s Microsoft AI and IoT Partnership is Bold but Raises Vendor-Neutrality Questions, January 16, 2024).

Continue reading “Partner or Do – a Telco Technology Dilemma”

UK Full-Fiber and 5G Rollout Going Well

R. Pritchard

Summary Bullets:

• Ofcom’s analysis shows substantial progress in the nationwide availability of superfast fixed broadband and 5G – crucial business enablers in the SME segment.

• Beyond faster connectivity for everyday office, admin, and communications, a growing range of case-specific solutions are being enabled to improve efficiency.

UK regulator Ofcom has updated its ‘Connected Nations’ report with 2023 availability figures for broadband and mobile services in the UK, including the rollout of fixed full-fiber and 5G mobile networks. With an estimated GBP7.9 billion invested in UK telecoms infrastructure in 2022 (GBP5.6 billion fixed, GBP1.8 billion mobile, GBP600 million ‘other’), full-fiber broadband is now available at 57% of UK residential premises (2022: 42%), and gigabit-capable broadband coverage levels now exceed 78% of UK premises (70% in 2022).

Continue reading “UK Full-Fiber and 5G Rollout Going Well”

eSIMs Should Fuel Growth in Cellular IoT for the Enterprise

J. Marcus

Summary Bullets:

• eSIMs first emerged in 2016, with strong potential for adoption in both consumer applications and industrial IoT.

• A new standard was published earlier in 2023, which will make using eSIMs for IoT easier for device makers and enterprise users, likely prompting growth in cellular IoT market opportunities.

SIM cards have long been a tool for mobile operator control of user devices. Dedicated to and often issued by an operator, once inserted in a device, there is a good chance the device would remain subscribed to the operator’s service as long as it was being used. ‘Control’ may be too strong of a word, but plastic SIMs certainly helped maintain a high level of customer ‘stickiness.’ Swapping out SIM cards – which provide user identification and authentication for network access – is a slow and clunky process whether there is one device or 10,000 devices involved.

Continue reading “eSIMs Should Fuel Growth in Cellular IoT for the Enterprise”

Vodafone Exits Spain – Scale or Fail in Europe?

R. Pritchard

Summary Bullets:

• Vodafone Spain, with 2022 revenues down 6.5% year-on-year to EUR3.9 billion, is to be sold to Zegona for up to EUR5 billion.

• Disposal is symptomatic of ‘scale or fail’ among established operators where cashflow and profits are squeezed, but substantial investment in fiber and 5G is required.

Vodafone has agreed to sell its Spanish business for up to EUR5 billion (at least EUR4.1 billion in cash and up to EUR900 million in redeemable preference shares) to Zegona Communications, a company that looks to acquire telecoms and assets and turn them around commercially. The deal is expected to close in H1 2024.

Continue reading “Vodafone Exits Spain – Scale or Fail in Europe?”

Telecom Wholesale: Strategic Cloud Options for Consideration

R. Muru

Summary Bullets:

• Incumbent wholesalers should develop a robust cloud architecture framework to deliver future wholesale services, utilizing carriers’ unique capabilities in owning the network.

• Incumbent wholesalers must develop an underlying strategy for cloud that is interlinked across the different business units – promotes greater agility to operate effectively in future ecosystems.

Focus on Agility, Simplicity, and Automation in the Context of Cloud
GlobalData’s discussions during the 2022-2023 period with leading wholesale providers continue to highlight agility, simplicity, and automation as being key in the development of future products and services. Wholesale customers continue to demand the flexibility and agility to scale up/down their capacity, order their services online, pick and choose the required services, and have access to on-demand/pay-as-you-go billing models. Wholesale providers continue to become platform-centric with open application programming interfaces (APIs) and greater automation – artificial intelligence (AI) will play a key role here in the future.

Continue reading “Telecom Wholesale: Strategic Cloud Options for Consideration”

Will Network Slicing be the Savior for 5G in the Enterprise?

J. Marcus

Summary Bullets:

• The enterprise is where 5G was meant to shine, but the long and evolutionary rollout approach by network operators has limited the impact.

• Some of the use cases originally targeted by 5G have been deployed using 4G or non-standalone (NSA) 5G from public or private networks, but the advanced features of standalone (SA) 5G such as network slicing could finally help realize the industry’s claims now that availability is starting to appear.

So much verbiage has been expended by the telecom industry (including analysts like me) regarding the potential for 5G to enterprise organizations and to the network service providers themselves. After five years or so, the hype has died down considerably as the impact has yet to materialize at the expected scale. For the consumer market, serious questions remain around the potential for 5G – even for SA 5G – when (once it’s widely available) the full palette of features enabled by the 5G core network and requisite radio spectrum will be realized. Beyond mobile gaming, the conversation tends to stop after connected car-related advances.

Continue reading “Will Network Slicing be the Savior for 5G in the Enterprise?”

Ericsson Doubles Down on the Enterprise Segment by Leveraging Acquisitions

R. Bhattacharyya

Summary Bullets:

• With the Vonage acquisition, Ericsson acquired a CPaaS with which it can build a global platform that exposes and packages 5G network capabilities as APIs that can be used to add functionality to enterprise applications.

• The Cradlepoint acquisition has provided Ericsson with a more robust device portfolio to support private networks.

After having built a strong heritage of providing solutions and infrastructure for the telecom service provider community, Ericsson is expanding its vision by investing heavily to build out its enterprise business. On September 6, 2023, Ericsson gathered North American analysts in Boston, Massachusetts for a deep dive into its enterprise strategy, noting the contributions of its recent acquisitions. The company is combining its core Ericsson 5G solutions with capabilities from Vonage and Cradlepoint to build a broader portfolio.

Continue reading “Ericsson Doubles Down on the Enterprise Segment by Leveraging Acquisitions”